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Communication skills are cited by Canadian employers as critical to effective career placement, performance, advancement, and organizational success. This course introduces the communications model and the complexity of information flow in today’s digital workplaces. Students understand how to apply effective business writing strategies and techniques for emails, memos, and various business documents for internal and external audiences using plain language principles and proper grammar. Explore writing support resources to strengthen skills and the quality of communications. Conduct secondary research and understand requirements for source documentation.
Skill Level: Beginner

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